We offer a wide range of payment methods to ensure flexibility and convenience. You can pay using:

• Credit/Debit Cards. Visa, Mastercard, American Express, JCB, UnionPay
• Digital wallets. PayPal, AliPay 
• Cryptocurrencies: Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), DAI, USDC, Bitcoin Cash (BCH), USDT, and others
• Other payment systems. Paymentwall and additional regional payment options

Discover how to pay for a ZoogVPN subscription here. If you wish to use a different payment method not listed here, please contact our support team at [email protected] for assistance.

Zoog VPN offers both subscription-based and one-time payment options, tailored to meet 

Subscription-based payments are typically made via mobile apps (such as App Store and Google Play), as well as platforms like Stripe and PayPal. These cover standard plans such as monthly, yearly, and multi-year subscriptions. They are designed for convenience, automatically renewing at the end of each billing cycle to ensure uninterrupted service. The renewal charges are processed using the payment method on file unless canceled beforehand. The auto-renewal feature ensures continuous VPN protection.

Non-subscription payments apply to one-time payment plans made through other payment methods. They provide service for a fixed period without automatic renewal, offering more flexibility for users who prefer not to commit to recurring charges. Once the service period ends, access to ZoogVPN premium features will expire unless manually renewed.

You can easily manage your subscription within the app’s settings of the dashboard, covering upgrades, downgrades, or cancellations. Our support team is always available to assist with any payment-related questions – reach out to [email protected].

Zoog VPN offers a free trial for new subscriptions, provided under the following conditions:

• Free trials typically last 3 days (though we occasionally offer 7-day trials as part of special promotions.)
• You get full access to premium ZoogVPN features completely free during the trial; no payment is required upfront.
• Your payment method will be charged automatically at the end of the trial period if you’re satisfied with the service and choose not to cancel. The charge corresponds to the subscription plan you selected when starting the trial.
• A reminder notification is sent 1 day before the trial ends to give you the option to cancel if needed.

Refunds are not available for subscriptions purchased via the Google Play Store or App Store after the trial ends. For complete details, please refer to our full refund policy. 

Here’s how the free trial process goes:

Trial duration. The trial lasts for a limited number of 7 days, allowing you to experience the full range of Zoog VPN’s services.

Activation. Upon signing up through the app and selecting a plan, your trial will begin. You won’t be charged during the trial period, but you’ll need to provide payment details for future billing.

Subscription renewal. Unless canceled before the trial period ends, the subscription will automatically renew, and the selected plan’s payment will be charged. This ensures continuous access but requires you to cancel in time if you do not wish to be charged.

If you decide not to continue with a subscription after the trial, follow these guides:

1. On Android. Visit our step-by-step guide on how to cancel a subscription on Android.
2. On iOS. Follow the instructions in our guide on how to cancel a subscription on iOS.
3. Via the Dashboard. You can manage and cancel recurring payments by visiting the dashboard. Learn more in our guide on how to cancel your subscription.

Simply uninstalling the app or deleting your account will not stop recurring payments – you must cancel the subscription through the appropriate platform.

If you need further assistance, please contact our support team at [email protected].

Cancel via the ZoogVPN website

To cancel your subscription:

• Log in to your account dashboard at https://app.zoogvpn.com/plans.
• Scroll down and click “Cancel.”

For more details, visit our Help Center.

Cancel on Android (Google Play Store)

If your subscription was made via Google Play:

1. Open the Google Play Store on your Android device.
2. Go to Subscriptions in your account menu.
3. Select ZoogVPN from the list.
4. Tap Cancel Subscription and follow the instructions.

Discover how to cancel your subscription on Android in more detail.

Cancel on iOS (App Store)

If your subscription was made via the Apple App Store:

1. Open Settings on your iOS device.
2. Tap your Apple ID at the top, then choose Subscriptions.
3. Locate ZoogVPN in the list and select it.
4. Tap Cancel Subscription and confirm when prompted.

Can’t find the subscription?

• Check your email for a receipt from Apple to confirm the Apple ID used.
• If a family member’s Apple ID was used, they need to cancel it.
• If purchased from another provider, check your billing statement and contact them directly.

Here is a more detailed instruction for canceling a subscription on iOS.

Need assistance?

If you need further help, you can contact our team through s[email protected]  or by using the contact form on our website.

If you’ve purchased a subscription but the app still prompts you to pay or doesn’t recognize your premium status, follow these steps:

1. Check your login details. Ensure you are logged into the app with the same email address you used to make the purchase. If you subscribed through the website, logging in with that email in the app will automatically display your subscription. To confirm the correct email, check your inbox for the receipt from ZoogVPN and ensure you are using the same email to log in.
2. Restore your purchase.
   If you subscribed through the app store (Google Play or Apple App Store):

• Open the ZoogVPN app.
• Navigate to the Account section.
• Press the “Restore Purchase” button.
  This will synchronize your subscription with the app.

Still not seeing your subscription? If you’re logged in with the correct email and your subscription isn’t recognized, please contact our support team. Reach out via live chat or email us at [email protected], and we’ll resolve the issue as soon as possible.

We’re confident you’ll love ZoogVPN, but if it’s not the right fit, we’ve got you covered with a hassle-free 7-day money-back guarantee. Here’s how it works:

• Request a refund within 7 days of your initial purchase.
• Ensure your data usage is under 10GB.
• This guarantee applies to first-time purchases made directly on zoogvpn.com.

Our team is here to help with any concerns, and we’ll do our best to resolve any issues before processing your refund. Refunds are issued for payments made via PayPal or Credit/Debit cards and may take up to 7 business days to appear in your account.

Please note that recurring payments, purchases through third parties, and app store charges are not eligible for refunds. For full details, visit our refund policy or reach out to us at [email protected].

We’re here to ensure you have a smooth experience with ZoogVPN!

ZoogVPN offers flexible billing options to suit your needs. If you’re using our Free Plan and exceed your monthly data allowance, you can upgrade to a Premium Plan at any time to enjoy uninterrupted service. Upgrade equips you with instant access to unlimited data, high-speed connections, all server locations, and support for multiple devices.

By default, Premium Plan purchases are set to recurring billing for your convenience, ensuring uninterrupted service without needing manual renewals. However, if you prefer, you can opt for a one-time payment instead. If you’re on a non-recurring plan, you’ll always have the option to renew your subscription manually whenever you’re ready.

ZoogVPN supports a wide range of payment methods, such as redit cards (Visa, Mastercard, Amex, JCB, UnionPay), PayPal, AliPay, USDT, BTC, ETH, LTC, DAI, USDC, BCH, bank transfers, and more local payment methods. We also partner with Paymentwall to offer additional local payment options. If you’d like to use a method not listed here, simply contact our support team, and we’ll do our best to assist you.

We strive to make your subscription management and payments secure, simple, and convenient!

The Free ZoogVPN Plan is completely free for life, making it an excellent choice for those new to VPNs or looking for basic online privacy and security. It offers up to 10GB of monthly bandwidth (updated every 30 days), access to 3 VPN locations, and supports one device at a time. While this plan provides solid protection with 128-bit encryption and a strict no-logs policy, it comes with some limitations, including restricted access to content, limited features, and only partial support for P2P and torrenting. Popular streaming services like Netflix, Hulu, Disney+, and iPlayer may not be fully accessible on the Free Plan.

For a more comprehensive VPN experience, we highly suggest upgrading to one of our affordable Premium Plans. With a Premium Plan, you’ll enjoy unlimited traffic, access to over 70 server locations worldwide with thousands of IPs, and the ability to connect unlimited devices simultaneously. Premium users benefit from 256-bit encryption, full P2P and torrenting support, and unrestricted access to all content, including Netflix, Hulu, Disney+, HBO, iPlayer, and more. This plan also unlocks all features ZoogVPN has to offer, giving you the ultimate in online privacy, security, and freedom – all for a very low price.

For the full list of server locations and activities relevant to each server, please visit our VPN network page.